If You Want to Save Restaurants, You Need to Become the Squeaky Wheel

In our line of work, it’s not considered very hospitable to be a pest or a squeaky wheel. There is a certain amount of social elegance required in the restaurant world when hosting guests in your dining room, and having an acute sense of self-awareness is crucial. Need table 32 to pay their check because you are dragging 30 minutes behind for the next reservation? Too bad! You can’t even begin that dialogue with the four-top that’s loitered...