So Your Staff Wants to Unionize, Here’s Why That’s a Good Thing

“As service workers we’re trained to just take what comes to us and normalize it,” says Elyanna Calle, president of Restaurant Workers’ United (RWU), a union for restaurant and bar professionals. Calle established RWU amid the effort to unionize pizza restaurant Via 313’s three locations in Austin, Texas. “Many people still view the service industry as ‘low-skilled...